faq
General questions

Unforgettable escape experience and team building activities

Yes, you need to observe, search, communicate and solve problems as a team to escape at the end, which can be a unforgettable escape experience for you. Good luck!

A game master will be in control, if you are stuck, call the game master via walkie talkie and you will receive the information you need for the game.

If the participants are under 16 years old, they must be accompanied by an adult. The adult needs to pay for the game as well.

No. You are playing with your teammates only. Which is the one of the best team building activities for people in almost all age.

If you have extra participants, no worries at all. Bring them along and enjoy! If you have less, no problem, just work harder!

We try all our effort to make sure you can have 60mins escape room experience. However, if you are really running late, that’s a very unfortunate issue, your gaming session will be affected, please make sure you arrive 10 mins in advance.

No refund on confirmed bookings or in case of no-show. We do allow rescheduling if you contact us more than 48 hours ahead of your booking time. Please contact us if you need to reschedule.

Your punctuality is greatly appreciated! It would be best to arrive 15 minutes before your booking time. If you are late you’ll have less time to play in order to allow the next team/booking to start on time.

Make yourself comfortable please.

Unfortunately, we do not take bookings over the phone.

The One Room Escape is located in 9 Aristoc Rd, Glen Waverley, Australia.

10-15 mins walking distance from the Glen Waverley train station. Heaps of private parking spaces in front of the property and free of charge Heaps at the rear as well free of charge. 2 hours on the street during week days please refer to the sign.